Payment & Return

PAYMENT

Vollstedt.com is providing online payment option through Paypal. During the payment process users will be redirected to Paypal site. There will be options for using Paypal account, Paypal approved credit/debit cards for making the payment.
Payments will be collected in to the parent company Knights & Walker ME LLC account. Once the payment are done you will be getting the status notification from Paypal and Vollstedt on your registered email Ids.

RETURNS

If you are not satisfied with the product purchased from Vollstedt web store, Vollstedt offers a free product return within 3 days of delivery of your order. Please ensure that the product is returned with original packaging, box (if any), warranty card and any other material that comes along with the product. The returned product must be in unused condition and we cannot issue refunds for products that show signs of use. Upon receipt of the product we will refund the actual purchase amount to your account or credit card after deducting the shipping cost if any associated with the shipment and returning of the product.
For products which are received as damaged or faulty on arrival or wrong product was shipped, we will replace the product with your correct order and the entire shipping charges or any additional cost associated with such a replacement will be completely borne by us.

For any /such replacement or return of the product please contact our customer care centre within 3 days of receiving the order, via phone or e-mail giving details of purchase.
Vollstedt Customer care centre
Tel. +971 4 299 4001
customercare@vollstedt-b2b.com